FAQs
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Absolutely! At Jackpot, we regularly have items on sale, ensuring you can find fantastic deals. Plus, we have a loyalty program designed to help you save even more on your purchases. To find out how to start saving, just give us a call or stop by the store!
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Yes, Jackpot does offer delivery! There’s no delivery fee, but please note that the minimum order for delivery is $85 (before tax) for the Greater Toronto Area and $110 (after tax) for Mississauga. We’re here to make your shopping experience as convenient as possible!
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To read the THC levels on your product, start by locating the label, which typically displays two sets of numbers for THC and CBD. The first numbers, listed as “THC” and/or “CBD,” represent the active cannabinoid levels in the cannabis as purchased, usually expressed as a percentage. For dried cannabis, these percentages are often low, typically around 1-5%, because the product hasn’t been heated yet.
The second numbers, shown as “Total THC” and “Total CBD,” indicate the active cannabinoid levels when the cannabis is ready for consumption, also expressed as a percentage. For processed products like oils and capsules, these numbers will often be the same since the cannabinoids have already been decarboxylated through heating.
Remember, the higher the percentage of THC, the stronger the effects of the product will be. Understanding these percentages can help you gauge the potency of your cannabis. If you have any questions or need further clarification, feel free to ask our staff for assistance!
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Don’t worry: this doesn’t mean your vape cartridge is defective. In fact, crystallization naturally occurs in vape cartridges that contain around 60% CBD or more. You can try applying a low amount of heat, and then inhaling two to three times. This may help temporarily remedy the crystallization. If that doesn’t work, you can firmly hold the vape cartridge between your palms for two to three minutes. The heat from your hands will heat the oil chamber, which should help decrystallize it temporarily. When the vape cools, the oil will likely recrystallize eventually; you can repeat the above methods before next use as needed.
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0.25g of cannabis extracts is equivalent to 1g of dried cannabis flower.
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Yes. All cannabis products sold at Jackpot Cannabis undergoes strict and rigorous testing for harmful substances by federally licensed third-party laboratories, and each product requires a COA (Certificate of Analysis) and a SOA (Statement of Attestation) outlining the product’s lot number with acceptable sample test results that have been checked and verified by a Health Canada approved and designated laboratory.
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Should you ever need to reach them, the licensed producer of every product must provide their name and contact details on the product label, including an email address and phone number.
Each product also includes a lot number which refers to a specific harvest, or “lot” of products, which helps trace it back to quality control processes. Take note of the lot number if making a product inquiry.
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Please note there may be additional health risks associated with cannabis consumption for women who are pregnant, breastfeeding or planning on becoming pregnant. Please consult your doctor.
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Yes, you must be 19 years or older to purchase cannabis products. Valid physical identification is required at the time of entry/purchase.
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Yes, we do accept non-CAD currencies at a 1:1 exchange rate with Canadian dollars. When you make a purchase, the non-CAD amount will be converted to Canadian dollars at a 1:1 rate. For example, if you want to spend $10 USD, you can do so as it will be considered equivalent to $10 CAD.
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The duration of cannabis effects can vary widely depending on the method of consumption. Inhaled products (like flower or vape) usually take effect within minutes and last a few hours, while edibles can take longer to kick in (up to 1-2 hours) and can last 4-6 hours or more.
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Cannabis products come in various forms, including dried flower, oils, tinctures, edibles (like gummies and chocolates), capsules, concentrates (such as wax and shatter), and topicals (like creams and balms). Each type offers different methods of consumption and effects.